INTERNET & CABLE TELEVISION

What should I do if my Internet service does not work?

Confirm your Compucat LOG IN is SUCCESSFUL, cable connection and computer connection cables all firmly connected.
If you own any firewalls, routers, gateways or any other device connected between the cable and computer, please remove those devices and connect the cable directly to the computer for testing.
Attempt to visit more that one location via your web browser (any single location may be offline for other reasons.)

LEARN MORE BUSINESS INTERNET SERVICE

Compucat Business Services offers small to mid-sized businesses a choice of four comprehensive broadband Internet access packages. We’ll consult with you to select the package features and applications that meet your staffing needs, business applications and budgets.

All Business Service Packages include:

Scalable solutions that can grow as your business needs grow
Cable included – no dedicated phone line no extra phone equipment
Support from dedicated Business Technology Support Group

SERVICE LEVEL	BASIC	PLUS	ADVANCED
Speed * Downstream Upstream	6 Kbps	9 to 15 Kbps	20 Kbps
Email Accounts	1	3	5
Support	Yes	Yes	Yes

* Many factors affect download speeds such as Internet traffic at individual sites being accessed. Actual speeds may vary and are not guaranteed.

How does Compucat service connect to the Internet? What is the process?

customers connect to the Internet through a high-speed cable that links your computer to Compucat fiber-optic . By splitting the coaxial cable line that comes into your residence, you can access the Internet and cable tv without any phone lines.

Do I need special equipment?

ALL EXTERNAL EQUIPMENTS are fitted by Compucat, Customers need not buy any special modems

What is a home network?

A network is a group of computers, printers, and other devices that are connected together with cables. Information travels over the cables, allowing network users to exchange documents and data with each other, print to the same printers, and generally share any hardware or software that is connected to the network within a single family residence.

How is a home network configured?

A home network is configured by first connecting a cable to a cable outlet. Then a router connects to your cable and distributes the signal to other devices to share the connection, files, printers and/or Internet-ready game consoles. The router also acts as a firewall to help protect your home network and files from outsiders. In new devices today, the router and cable modem are integrated into one easy-to-use device.

Why should I consider a home network?

It allows you to share a high-speed Internet connection among computers / devices in your home – which can be online at the same time.
Allows you to save money by sharing a single Internet connection.
To share a printer among several computers.
To access files easily from your networked computers without having to email or copy them.
To play networked or Internet-ready video games like Microsoft Xbox.
To help protect your computers and files with built-in firewall security.
To access the Internet from your laptop throughout your home.

Compucat offers various business packages through dedicated leased lines please contact Compucat office for further details.

CABLE TELEVISION

Cable Television

The power cords are connected and in good condition. Power is still on in other electrical devices. If not, there may be a temporary power interruption in your home.The cable connectors in the back of the TV are securely tightened.The reception problem occurs on all channels. If it is on only one channel, it is likely a temporary station problem.

If there is more than one cable outlet in the home, determine if the problem is on all TV sets. If not, the problem may be with the television and not the cable signal. No picture and no sound, check the power connections. If still no picture, it is most likely a TV set problem

Trouble Shooting

Better value. Better precision. Better results.

That’s what businesses experience when they advertise on MCN’S cable systems. MCN advertising sales division,, focuses exclusively on designing marketing and advertising plans and schedules that give local businesses big network exposure, while efficiently targeting customers in local retail trade areas.

With up to 60 popular cable channels – local advertisers get low-cost, high-impact exposure in their target markets. The MCN’S sales team knows your local market and your customers. They can show you how to optimize your advertising dollars to reach MCN’S desirable cable households.

What should I do if my Internet service does not work?

Confirm your MCN’S LOG IN is SUCESSFUL, cable connection and computer connection cables all firmly connected.
If you own any firewalls, routers, gateways or any other device connected between the cable and computer, please remove those devices and connect the cable directly to the computer for testing.
Attempt to visit more that one location via your web browser (any single location may be offline for other reasons.)

Business Internet Services

MCN’S Business Services offers small to mid-sized businesses a choice of four comprehensive broadband Internet access packages. We’ll consult with you to select the package features and applications that meet your staffing needs, business applications and budgets.

Fibre Optic Services

MCN’S affordable fiber-based network solutions are designed to meet the growing demands of medium- to large-scale businesses, medical and healthcare facilities, colleges and schools, and state and local governments.

Using our extensive fiber backbone, we can connect your remote locations to a single network designed to meet your precise requirements. You will pay only for the backbone single core – and you can add bandwidth as your organization grows.Our network services are affordable and are monitored to ensure a high level of reliability

FAQ

How does MCN’S service connect to the Internet? What is the process?

customers connect to the Internet through a high-speed cable that links your computer to MCN’S fiber-optic . By splitting the coaxial cable line that comes into your residence, you can access the Internet and cable tv without any phone lines.